W. Edwards Deming Quotes

Quotes in standardization

An operational definition is a procedure agreed upon for translation of a concept into measurement of some kind.

If you change the rule for counting people, you come up with a new number.

Standardization does not mean that we all wear the same color and weave of cloth, eat standard sandwiches, or live in standard rooms with standard furnishings. Homes of infinite variety of design are built with a few types of bricks, and with lumber of standard sizes, and with water and heating pipes and fittings of standard dimensions.