W. Edwards Deming Quotes

Quotes in data

Fear invites wrong figures. Bearers of bad news fare badly. To keep his job, anyone may present to his boss only good news.


management by numerical goal is an attempt to manage without knowledge of what to do, and in fact is usually management by fear.


Data are not taken for museum purposes; they are taken as a basis for doing something. If nothing is to be done with the data, then there is no use in collecting any. The ultimate purpose of taking data is to provide a basis for action or a recommendation for action. The step intermediate between the collection of data and the action is prediction.


Where there is fear you do not get honest figures.