W. Edwards Deming Quotes

Quote by W. Edwards Deming

The consumer is the most important point on the production-line.

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Speech by W. Edwards Deming, “New Principles in Administration for Quality and Efficiency” (in Manila, Philippines, July 2, 1971). Reprinted in The Essential Deming, pages 176-178.

For more see, blog post: The consumer is the most important point on the production-line

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